TOP 3 QUESTIONS

How can I track my order?

You can track your order by doing one or more of the following: 

• Use the tracking information provided in your shipping confirmation email:
  • Once your items have been sent, you’ll receive a shipping confirmation email containing a tracking ID number and link.
  • Hold tight - the tracking ID number may take up to 1 business day to become active.
  • Missing your shipping confirmation email? Be sure to check your junk/spam email folder.

Allow 4 business days from purchasing your items, for your entire order to be dispatched and the shipping details confirmed by email.

 

Can I return or exchange my item?

You can return an article up to 10 days after receiving it.

The items you wish to return must not be worn or washed with their original labels, in their original packaging. Please email us on: orders@calienteclothing.com.au and we will be email you a Return form to Fill and  put it in the parcel with the item(s) you wish to return.

 

Can I change my delivery address after I've placed my order?

Once your order has been placed, we endeavour to get it to you as soon as possible, therefore we cannot guarantee we will be able to change your delivery address before the order has been shipped. Please contact us on orders@calienteclothing.com.au as soon as possible if you would like to change your delivery address, and we will do our best to make it happen.